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With each DeckTools® license purchase you receive Running Start, a FREE personalized training session. Offered at no additional charge, this one-on-one web-based training session covers initial setup, configuration, and a complete project design and estimating session to give you the running start you need to put DeckTools to work for your business immediately.
Often the fastest way to get an answer; search our customer-only support forum. Our support representatives, software developers, and expert users monitor the forum to answer your questions quickly and clearly. This private collection of user discussions has developed into a wealth of knowledge about DeckTools and about the deck business in general.
DeckTools has been designed to make it simple for professional deck builders get up and running quickly. You can draft a 3D deck with in minutes of installing the software! DeckTools is the ideal software for your business.
When you have a question, there is nothing like talking to a live person on the other end of the phone. That's why we offer DeckTools software users unlimited free phone support during business hours. And our support people are not just people that know the software, they are people that know how decks are built, so they can be a true resource.
Simpson Strong-Tie regularly offers FREE DeckTools software online classroom style training sessions. In addition, regularly used features are also covered by self-paced online training videos that you can review anytime at your convenience. Our extensive list of videos covers topics such as:
The user's guide PDF is available within DeckTools in the Help menu at any time, or you can view it online.
This software does not perform any of the engineering calculations or structural design required for construction. Please consult a licensed engineer, architect or building professional for design assistance and safety information. Failure to do so may result in personal injury and property damage. Simpson Strong-Tie is not responsible or liable for any damages resulting from the construction of your design or other use of this software. See Product Use Information for product information, warnings and design and installation instructions.