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Associate Inside Sales Representative

Maple Ridge, BC Canada

Position Summary:

This position is responsible for responding to the customer predominantly telephone and e-mail. The responsibilities dealing with a variety of customer requests, problems, inquiries as well as processing orders placed by the customer. It is an entry level position for an individual with technical capabilities.

Essential Duties & Responsibilities:

% Time Job Responsibilities
40% Take customer phone calls, enter orders and provide customers with pricing, product information, shipping dates etc.
40% Receive emailed, EDI, and faxed orders to input into our order entry system.
20% Review and consult with customers on job quotes, plans, custom solutions.

Education & Certification Requirements:

Required or Preferred Degree or Certification
Required High School Diploma
Preferred Technical School, Classes in Construction Industry

Minimum Experience:

Years Type of Experience
2 Years Customer service or any related construction experience.
2 Years Technical experience related to wood construction, plan reading, general understanding of engineered wood floor and truss systems.

Skills, Knowledge & Abilities:

Skill Knowledge or Ability Explanation
Computer Skills Keyboard minimum of 40 WPM, working knowledge of Word, Excel, and Outlook.
Accountability & Dependability Able to demonstrate reliable and punctual attendance.
Mathematical Reasoning Able to add, subtract, multiply and divide whole numbers, fractions and decimal equivalents.
Reading Comprehension Able to read and write basic correspondence and to follow instructions.
Communication Able to communicate one-on-one and in small group settings.
Customer Focus Able to solve customer problems quickly and effectively.
Basic construction Basic construction knowledge of wood frame buildings, material take offs, blueprint reading.

This full-time position is located in Maple Ridge, B.C. Canada

Relocation will not be considered for this position.

To apply for this position, please send your resume to 28hr@strongtie.com.

Job posted: 3/8/2018

Please Note: All job offers are contingent upon a successful background investigation and drug test.

In keeping with the Company’s commitment to the communities in which it does business, we are an equal opportunity employer.