For 60 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings. Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world. At Simpson Strong-Tie we value the individual, and the creativity that individuals can bring to the workplace. You join this company for a career, not a job!
This position is responsible for servicing the customer by handling all types of customer problems and request as well as processing orders - usually by telephone.
|% Time||Job Responsibilities|
|90%||Answer approximately 100 phone calls a day and provide customers with requested information. (pricing, ship dates, …) Input orders into the computer.|
|10%||Provide technical help when needed.|
|Required or Preferred||Degree or Certification|
|Required||High School Diploma or General Education Degree (GED)|
|Years||Type of Experience|
|3 months||Related experience and/or training|
|Skill Knowledge or Ability||Explanation|
|Computer Skills||Type a minimum of 40WPM.|
|Accountability & Dependability||Able to consistently demonstrate reliable, punctual attendance.|
|Mathematical Reasoning||Able to apply basic Algebra and Geometry concepts. Able to add, subtracts, multiply, and divide whole numbers, fractions, and decimal equivalents.|
|Reading Comprehension||Able to read and write simple correspondence and able to follow instructions.|
|Analysis/Reasoning||Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.|
|Customer Focus||Ability to quickly and effectively solve customer problems.|
|Communication||Able to communicate one-on-one, small group settings and via email.|
This full-time, non-exempt position is located in McKinney, TX.
Relocation will not be considered for this position.
To apply for this position, please send your resume to 23HR@strongtie.com.
Job posted: 2/1/2018
Please Note: All job offers are contingent upon a successful background investigation and drug test. In keeping with the Company’s commitment to the communities in which it does business, we are an equal opportunity employer.