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Inside Sales Representative

McKinney, TX

For 60 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings. Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world. At Simpson Strong-Tie we value the individual, and the creativity that individuals can bring to the workplace. You join this company for a career, not a job!

Position Summary:

This position is responsible for servicing the customer by handling all types of customer problems and request as well as processing orders - usually by telephone.

Essential Duties & Responsibilities:

% Time Job Responsibilities
90% Answer approximately 100 phone calls a day and provide customers with requested information. (pricing, ship dates, …) Input orders into the computer.
10% Provide technical help when needed.

Education & Certification Requirements:

Required or Preferred Degree or Certification
Required High School Diploma or General Education Degree (GED)

Minimum Experience:

Years Type of Experience
3 months Related experience and/or training

Skills, Knowledge & Abilities:

Skill Knowledge or Ability Explanation
Computer Skills Type a minimum of 40WPM.
Accountability & Dependability Able to consistently demonstrate reliable, punctual attendance.
Mathematical Reasoning Able to apply basic Algebra and Geometry concepts. Able to add, subtracts, multiply, and divide whole numbers, fractions, and decimal equivalents.
Reading Comprehension Able to read and write simple correspondence and able to follow instructions.
Analysis/Reasoning Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Customer Focus Ability to quickly and effectively solve customer problems.
Communication Able to communicate one-on-one, small group settings and via email.

This full-time, non-exempt position is located in McKinney, TX.

Relocation will not be considered for this position.

To apply for this position, please send your resume to 23HR@strongtie.com.

Job posted: 2/1/2018

Please Note: All job offers are contingent upon a successful background investigation and drug test. In keeping with the Company’s commitment to the communities in which it does business, we are an equal opportunity employer.