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Order Entry Clerk

Columbus, OH

Position Summary:

Assist Inside Sales department by data entering of all email and faxed orders into the computer. Communicate with the customer on product availability and provide order confirmation.

Essential Duties & Responsibilities:

% Time Job Responsibilities
80% Compile and sort emails, faxes, EDI orders according to priority. Review orders for any deficiencies prior to entry; resolve discrepancies by using standard procedure or returning incomplete orders to team leader for resolution. Verify customer information is correct. Input customer sales order by inputting alphabetic and numeric information into order entry screen.
10% Communicate with customer by email or fax their order confirmation with unit price, shipping dates, and any anticipated delays. Inform shipping warehouse of pertinent information about the order when necessary.
10% Maintain and follow policy and procedures. Also maintain customer confidence and protect operations by keeping information confidential.

Education & Certification Requirements:

Required or Preferred Degree or Certification
Required High School Diploma or General Education Degree (GED)

Minimum Experience:

Years Type of Experience
1 year Data Entry or related experience and/or training

Skills, Knowledge & Abilities:

Skill Knowledge or Ability Explanation
Attention to Detail Ability to diligently attend to details and pursue quality in accomplishing tasks.
Product Knowledge Familiarity and basic understanding of product names. (Training in this area will be provided upon hire)
Accountability & Dependability Able to consistently demonstrate reliable, punctual attendance.
Customer Focus Ability to build and maintains customer satisfaction.
Analysis/Reasoning Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Speaking Ability to use language that is appropriate to the audience, occasion, and purpose.
Writing Ability to generate messages that instigate appropriate actions.
Typing Score in the proficient range on typing assessment.

This full-time, non-exempt position is located in Columbus, OH.

Relocation will not be considered for this position.

To apply for this position, please send your resume to Columbuscareers@strongtie.com

Job posted: 1/12/2018

Please Note: All job offers are contingent upon a successful background investigation and drug test.

In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer.