Assist Inside Sales department by data entering of all email and faxed orders into the computer. Communicate with the customer on product availability and provide order confirmation.
|% Time||Job Responsibilities|
|80%||Compile and sort emails, faxes, EDI orders according to priority. Review orders for any deficiencies prior to entry; resolve discrepancies by using standard procedure or returning incomplete orders to team leader for resolution. Verify customer information is correct. Input customer sales order by inputting alphabetic and numeric information into order entry screen.|
|10%||Communicate with customer by email or fax their order confirmation with unit price, shipping dates, and any anticipated delays. Inform shipping warehouse of pertinent information about the order when necessary.|
|10%||Maintain and follow policy and procedures. Also maintain customer confidence and protect operations by keeping information confidential.|
|Required or Preferred||Degree or Certification|
|Required||High School Diploma or General Education Degree (GED)|
|Years||Type of Experience|
|1 year||Data Entry or related experience and/or training|
|Skill Knowledge or Ability||Explanation|
|Attention to Detail||Ability to diligently attend to details and pursue quality in accomplishing tasks.|
|Product Knowledge||Familiarity and basic understanding of product names. (Training in this area will be provided upon hire)|
|Accountability & Dependability||Able to consistently demonstrate reliable, punctual attendance.|
|Customer Focus||Ability to build and maintains customer satisfaction.|
|Analysis/Reasoning||Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.|
|Speaking||Ability to use language that is appropriate to the audience, occasion, and purpose.|
|Writing||Ability to generate messages that instigate appropriate actions.|
|Typing||Score in the proficient range on typing assessment.|
This full-time, non-exempt position is located in Columbus, OH.
Relocation will not be considered for this position.
To apply for this position, please send your resume to Columbuscareers@strongtie.com
Job posted: 1/12/2018
Please Note: All job offers are contingent upon a successful background investigation and drug test.
In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer.