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Quote Representative

Riverside, CA

For 60 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings. Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world. At Simpson Strong-Tie we value the individual, and the creativity that individuals can bring to the workplace. You join this company for a career, not a job!

Position Summary:

The primary role of a Quote Representative is to provide informative and efficient assistance to both customers and sales people assisting with the quote process. This will be accomplished by processing quotes in an accurate and timely fashion while communicating and coordinating with all parties (customer, sales force, engineering, production, outside vendors, other branches) to keep them informed and finish the task at hand.

Essential Duties & Responsibilities:

% Time Job Responsibilities
50% Answer queue calls along with their direct line calls while processing quotes into the system. Costing out Spec Non Catalogs, factoring percentages, processing take offs, breaking down ATS plans by floor and understanding OMF & SMF drawings are among the skills that are expected from QR's.
25% Investigate and answer customer inquiries related to the catalog, products and product use as well as provide technical counsel when possible. Some other duties include Multi-tasking and prioritizing skills are required.
25% Work directly with sales managers and outside salespeople on competitive information and historical job data analysis and will keep updated with all required trainings and maintain a product knowledge level which enables them to respond to questions efficiently.

Education & Certification Requirements:

Required or Preferred Degree or Certification
Preferred Associates Degree (A.A or A.S.) or equivalent from a two-year college or technical school.

Minimum Experience:

Years Type of Experience
2 years Related experience and/or training.

Skills, Knowledge & Abilities:

Skill Knowledge or Ability Explanation
Math Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Language Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Reasoning Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Travel Required / %: This job requires domestic travel, 5% of the time.

This full-time, exempt position is located in Riverside, California

Relocation will not be considered for this position.

To apply for this position, please send your resume to riversidecareers@strongtie.com.

Job posted: 3/1/2018

Please Note: All job offers are contingent upon a successful background investigation and drug test. In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer.