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Contact Us

General Questions or Comments

Contact Simpson Strong-Tie about general matters. In most cases you will receive a response in two business days or less.

General Question or Comment

Technical or Product Questions

For questions that are easy to describe, contact us by clicking the button below. In most cases you will receive a response in two business days or less.

Technical or Product Question

Call Us

To speak live with our Technical Support Department, please call (800) 999-5099. Our Technical Support Department hours are M–F 8am–5pm in the time zone of each regional office. If the regional office is closed, you can reach our home office from 8am–5pm Pacific Time.

New Product Request

If you have an idea for a product you’d like us to consider manufacturing, please complete our online submission form.

New Product Request

Media Contact

If you are a member of the media and need additional information about Simpson Strong-Tie or have an image request, please visit our Newsroom. You can also contact Shelby Lentz at (925) 560-9000 or slentz@strongtie.com.

Pricing Information

Contact an authorized Simpson Strong-Tie® dealer in your area, or contact our Sales Department at (800) 999-5099.

Dealer Locator