Contact Us
Use the form below to contact Simpson Strong-Tie about general matters. In most cases you will receive a response within two business days.
To serve you promptly and efficiently, please include the following information when you contact us for technical support. In most cases you will receive a response within two business days. If you have an urgent concern, please call us at (800) 999-5099
- Which Simpson Strong-Tie product are you using?
- What is your load requirement?
- What is the carried member's width, height and material?
- What is the supporting member's width, height and material?
- What is the application?
- What Simpson Strong-Tie literature are you using? (See the bottom of the last page for the document form name, such as "C-C-2019" or "T-C-NAILUPLFT18")
Have a comment or experiencing an issue with strongtie.com? We would like to hear about it.
To speak with our Engineering Technical Support team, please call (800) 999-5099. We're available Monday through Friday, 8:00 a.m. to 5:00 p.m. in Eastern, Central, and Pacific time zones, and your call will be routed to the nearest regional office.
For ordering or pricing information, please contact an authorized Simpson Strong-Tie dealer in your area using our Dealer Locator, or contact us at (800) 999-5099.
Browse our FAQs to find answers to the questions we are frequently asked.
Contact our Training Team if you have questions about a workshop or our training offerings.
Visit our Product Idea Submittal page to learn more about how you can share your product idea with us.