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Contact Us

General Questions or Comments

Click here with general questions or feedback.

Use the form below to contact Simpson Strong-Tie about general matters. In most cases you will receive a response within two business days.

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Technical or Product Use Questions

Click here to contact engineering technical support.

To serve you promptly and efficiently, please include the following information when you contact us for technical support. In most cases you will receive a response within two business days. If you have an urgent concern, please call us at (800) 999-5099

  • Which Simpson Strong-Tie product are you using?
  • What is your load requirement?
  • What is the carried member's width, height and material?
  • What is the supporting member's width, height and material?
  • What is the application?
  • What Simpson Strong-Tie literature are you using? (See the bottom of the last page for the document form name, such as "C-C-2019" or "T-C-NAILUPLFT18")
Website Questions or Comments

Click here to share feedback on strongtie.com.

Have a comment or experiencing an issue with strongtie.com? We would like to hear about it.

To speak with our Engineering Technical Support team, please call (800) 999-5099. We're available Monday through Friday, 8:00 a.m. to 5:00 p.m. in Eastern, Central, and Pacific time zones, and your call will be routed to the nearest regional office.

Ordering Information

For ordering or pricing information, please contact an authorized Simpson Strong-Tie dealer in your area using our Dealer Locator, or contact us at (800) 999-5099.

Frequently Asked Questions

Browse our FAQs to find answers to the questions we are frequently asked.

Workshops and Training

Contact our Training Team if you have questions about a workshop or our training offerings.

Submit a Product Idea

Visit our Product Idea Submittal page to learn more about how you can share your product idea with us.