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Terms & Conditions of Sale

Product Use

Products on this website are designed and manufactured for the specific purposes shown, and should not be used with other connectors not approved by a qualified designer. Modifications to products or changes in installation procedures should only be made by a qualified designer. The performance of such modified products or altered installation procedures is the sole responsibility of the designer.


Customers or Designers modifying products or installations, or designing non-catalog products for fabrication by Simpson Strong-Tie Company Inc. shall, regardless of specific instructions to the user, indemnify, defend, and hold harmless Simpson Strong-Tie Company Inc. for any and all claimed loss or damage occasioned in whole or in part by non-catalog or modified products.

Non-Catalog and Modified Products

Consult Simpson Strong-Tie Company Inc. for applications for which there is no catalog product, or for connectors for use in hostile environments, with excessive wood shrinkage, or with abnormal loading or erection requirements.

Non-catalog products must be designed by the customer and will be fabricated by Simpson Strong-Tie in accordance with customer specifications.

Simpson Strong-Tie cannot and does not make any representations regarding the suitability of use or load-carrying capacities of non-catalog products. Simpson Strong-Tie provides no warranty, express or implied, on non-catalog products. F.O.B. Shipping Point unless otherwise specified.

Special Order Products

Some products can be ordered as special sizes or with other modifications. Contact Simpson Strong-Tie for information on special order products. Additional lead time and charges may apply. Special order products are noncancellable, non-refundable and non-returnable.