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<h1>North America Standard Terms and Conditions of Sale</h1>
<ol>
  <li>All prices and designs subject to change without notice.</li>
  <li>All sales subject to credit approval.</li>
  <li>All sales taxable unless buyer provides valid resale number prior to shipment.</li>
  <li>Payment terms: 1% 10 days, net 30. F.O.B. shipping point unless otherwise specified.</li>
  <li>Delinquent accounts subject to a 1 1/2% per month finance charge or the maximum rate permitted by law, if less.</li>
  <li>Freight charged as stated on invoice.</li>
  <li>Orders shipped in installments will be billed and paid for separately.</li>
  <li>Special orders cannot be returned. Stock parts may be returned only if request is made within 90 days of purchase and written authorization is received. Buyer must allow Simpson Strong-Tie Company Inc. ("Simpson Strong-Tie") to inspect parts at a mutually agreeable time to obtain written return authorization. If 100% resalable parts are returned within two weeks of authorization, buyer will receive a maximum credit of 75%, less restocking and freight charges.</li>
  <li>Simpson Strong-Tie is not responsible for delays after shipped date.</li>
  <li>Buyer will be assessed a restocking charge for refused shipments.</li>
  <li>All claims for shortages, damages, etc., must be made within 5 days from shipped date.</li>
  <li>If part does not meet customer's requirements or specifications, buyer should contact Simpson Strong-Tie immediately for correction or replacement.</li>
  <li>For the Limited Warranty applicable to catalog products, see <a href="/information/limited-warranties">www.strongtie.com/information/limited-warranties</a>.</li>
  <li>Any modified, special order or non-catalog products, or any products that are not installed strictly in accordance with Simpson Strong-Tie's installation procedures, are provided "AS IS" and without any representation or warranty of any kind.</li>
  <li>Any person modifying products or installation procedures or designing special order or non-catalog products for fabrication by Simpson Strong-Tie shall, regardless of specific instructions to the user, indemnify, defend, and hold harmless Simpson Strong-Tie for any and all claimed losses or damages occasioned in whole or in part by such products.</li>
  <li>Modifications to products or changes in installation procedures should be made only by a qualified licensed/certified building design professional, a licensed professional engineer or licensed architect ("Designer"). The performance of such modified products or altered installation procedures is the sole responsibility of the Designer.</li>
  <li>Any person modifying Simpson Strong-Tie. products must provide the installer with specific instructions on the modified products' specifications, installation and use.</li>
  <li>You should review our website and consult a qualified Designer familiar with all applicable building codes each time you use a Simpson Strong-Tie product.</li>
  <li>Consult www.strongtie.com for disclaimers, warnings, General Notes, General Instructions for the Installer, General Instructions for the Designer, Building Codes, Corrosion Information and other important information. Consult Simpson Strong-Tie for applications for which there is no catalog product, or for connectors for use in hostile environments, with excessive wood shrinkage, or with abnormal loading or erection requirements.</li>
</ol>


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Simpson Strong-Tie is a global company with branches, offices, factories, distribution centers and warehouses across the world.