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Simpson Strong-Tie Deck Planner Software™ FAQs

What are the minimum system requirements for running the Deck Planner Software?

  • Operating System: Windows Operating System or Mac OS.
  • Minimum Screen Resolution: 1920 x 1080.
  • Graphics Card: Requires a 3D-capable graphics card with a minimum of 64MB of memory.
  • Cookies: Must be enabled.
  • Mouse: A two-button mouse with a scroll wheel is required.
  • Adobe Reader: Adobe Reader 5.0 or higher is required to be able to open and view the finished design.
    The latest version of Adobe Reader can be downloaded here.

Troubleshooting

It looks like part of the tool may be getting cut off on my screen. What is the correct screen resolution to run the tool?

Your screen resolution should be set to 1920 x 1080 or higher.

To adjust your screen resolution in Windows:

  1. Access the Control Panel and choose Display.
  2. Select Change Display Settings.
  3. Set Resolution to at least 1920 x 1080.

To adjust your screen resolution in Mac OS:

  1. Access System Preferences and choose Displays.
  2. Select Scaled.
  3. Set Resolution to at least 1920 x 1080.