Simpson Strong-Tie® provides experienced field representation and engineering technical support to assist with repairs to Strong-Wall Shearwalls if mis-installations occur.
In the case of mis-installations, simply submit a repair request form. We will then provide a technical recommendation or repair letter, as applicable, based on the specific conditions. If necessary, we will send a field representative to your project site to provide additional assistance.
Please click on the Repair Request Form link below to generate the form. You can complete the form online or using a mobile device and attach installation photos, sketches or other relevant items. A Simpson Strong-Tie representative will contact you to provide assistance. See the map below to identify which one of our branches services your area.