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Customer Support

How to Get Support

The Simpson Strong-Tie® Component Solutions® software support team is available to help you with product questions from 6:00 AM to 5:30 PM (Mountain Time).

Please email us at CSHelp@strongtie.com or call us toll-free at (866) 252-8606.

Customer Tools

Existing Component Solutions® software customers may sign in to access the Integrated Component Systems Customer Zone, which has many interactive tools available.

And customers can track their component review jobs using the Component Solutions Job Tracker.

Live Support

Available to all customers via www.fastsupport.com.